union city 50. redwood city only 49. san rafel, 49 degrees tomorrow. get a little bit of a break on saturday. showers return saturday night. then a wet and chilly bat earn through thursday of next week. that's your cbs 5 forecast. >> coming up the gift card glitch that's leaving many people empty handed. cbs 5 reporter julie watts ex etailer >>> gift cards are easy to give and great to get with one exception. >> why one major retailer is getting a lot of complaints. >> reporter: they were christmas gifts from his mom, but when ed tried to spend his macies gift cards. >> she said there's a zero balance. and i said there can't be. i haven't used it yet. >> reporter: his second card was no good either. his mother purchased them at a northern california safeway. they've been tucked away in a drawer for more than a year. >> the gift card representative who said these cards were already used. where? she said one of the places was online. and i said i don't shop online. guy into a store. >> reporter: he's not the only one complaining. we found similar complai